For home users under the monthly maintenance contract, to set them up you need the following:
AntiVirus Installed
AntiSpyware Installed
LogMeIn Free Installed
LogMeIn Backup Installed
Contract Signed
Original of contract provided to customer
Copy of contract filed at ForgetAbout-IT office
Copy of contract filed at Larson Accounting office
Details entered into Autotask and/or QuickBooks